Everyone has a critical role to play in a small business; if you have less than 100 employees I doubt you could point to one person on your payroll that you don’t absolutely need. The metaphor of a team pulling together pretty much defines a small business, if you have even one person who is working against the team there …
Confronting Employee Performance Issues With Compassion
Do you have what it takes as a leader to hold employees accountable for the performance they agreed to deliver, and more importantly need to deliver to be successful in their position? I think most entrepreneurs and managers will answer yes to this burning human resource question. The problem is that most who answer yes, are likely not as successful …
3 Basic Ways to Improve Your Performance Management
In my very first performance review my manger called me in to his office with almost no forewarning and wanted to discuss my performance. He handed me a piece of paper and began to talk about my great work, then he turned to a single area of improvement and continued to discuss that single area of improvement for the rest …
Using Job Descriptions To Manage Expectations
It’s hard to manage employee and management expectations without having a written and communicated guideline of the responsibilities for a position. Job descriptions don’t have to be an elaborate checklist of daily duties timed to the minute, especially for laid-back entrepreneurial cultures in the Kansas City area. Writing a job description simply means providing direction and a clear understanding of …
Fur Coat And No Knickers – Why Top Line Can’t Grow A Business Like HR Can
Did the headline get your attention, especially coming from a human resources company? It’s one of my favorite English expressions. And, if you’re having trouble conjuring up exactly what it means, well, it means that a person is all show and no substance. Which is exactly the case when business owners make the misguided decision that growing the top line …
How to Create a Winning PTO Policy for Both Employee and Company
Paid Time Off (PTO) is a scorching topic around the workplace water cooler. Your PTO policy is one of the first things potential candidates and new hires ask about, and current employees want to understand it better. PTO can also be a big headache for employers. Employers want to know if giving PTO or vacation to employees a big waste …
Outsource Your Human Resources Tasks, Not Your Company Identity
Anytime you outsource a service as personal and critical as human resources, the biggest concern is whether or not you can keep your company’s look and feel in tact while working with an outside party. It’s hard to convey your company’s goals, missions, personality and culture over the phone or in a couple of emails. In order to gain the …
How to Create a Stellar Employee Onboarding Program
So many of our clients ask us about creating an employee onboarding process for their new employees. Their most common question is: what do new employees need to know to be successful? Most consider onboarding as a 2-3 day program. The truth is that onboarding should take a full year for most companies, though the first 30 to 90 days …
Confronting Employee Performance Issues With Compassion
Do you have what it takes as a leader to hold employees accountable for the performance they agreed to deliver, and more importantly need to deliver to be successful in their position? I think most entrepreneurs and managers will answer yes to this burning human resource question. The problem is that most who answer yes, are likely not as successful …
How to Build a Better Employee Recognition Program
Have you ever read the book I’ll Eat This Cricket For a Cricket Badge? If not I highly recommend it, and don’t worry it’s extremely short. One of the main ideas is that “people will exhibit extraordinary behavior for rewards”. The story’s main character tells a story about being a kid on the playground. One of his friends dares him …