Anytime you outsource a service as personal and critical as human resources, the biggest concern is whether or not you can keep your company’s look and feel in tact while working with an outside party. It’s hard to convey your company’s goals, missions, personality and culture over the phone or in a couple of emails.
In order to gain the most value from human resource outsourcing, you need a strong relationship with a vendor partner who can and is willing to take a deeper look and actually help you with a plan and the daily HR work. One who will mimic and reflect your culture and priorities. You want a human resource partner who can do the work for you or you wouldn’t be looking outside in the first place. It’s a tall order.
hr-haven isn’t a Professional Employment Organization (PEO). PEOs are outsourced HR organizations that claim to handle all of your HR needs. The truth is that they assign dozens of various clients to each of their HR staff members, who then approach handling HR with one phone call to the client each month. They wait until you call them with a problem to act as your resource. They take a more reactive approach and don’t take the time to get to know you and your business, discovering what you need. No, hr-haven is not a PEO. In fact, it’s our collaborative approach that sets up apart from many other Kansas City HR firms.
That’s why our HR professionals are called HR insourcing directors. We become ingrained in your company, working as a part of your business and as an extension of your brand – just like we would if we were occupying an office next to you. We get down to the nitty gritty and find out as much as we can about your culture, your team, your mission and goals and work alongside you to help your business grow through human resources best practices. We are in the trenches with you, helping you create a plan, taking the workload off of your shoulders so you can focus on building a better culture that leads to a better business. We are an outsourced human resource department that feels like we’re in-house to you and your employees.
Many clients initially come to hr-haven for expert advice on how to handle a particular HR issue, whether it was employee file paperwork, harassment training or termination issues. Once we get through the first reactionary hurdle, our team takes a look at the overall company culture, policies, procedures, employees and management staff. We find the holes and gaps (the obvious and the unknown) then help you develop a proactive plan to build the cultural environment you envision.
Being collaborative and having respect for your existing processes are key to any successful relationship, especially in human resources. Outsource your hr functions to a firm that understands that and you can improve your processes without losing your company’s identity or control.